Help CenterEnjoy Peace of Mind with PublicSquare’s Generous Tenant Assurance Guarantee
At PublicSquare, we understand that investing in a new property through PublicSquare comes with its uncertainties. That’s why we offer Investors a robust Tenant Assurance Guarantee, designed to provide you with maximum peace of mind.
What Does Our Guarantee Include?
If we haven't secured a tenant for your new investment property within 1-month after the occupancy-ready date (including completion of all necessary contracts and a 3% upfront payment deposit paid by the tenant into a trust account), you have our assurance of the following compensation:
- Full refund plus interest for any fees or costs paid to PublicSquare
- 3 years of full-service traditional property management, free of charge.
How Can We Promise This?
You might be wondering how we can confidently offer such a guarantee. The secret lies in the overwhelming demand for PublicSquare’s innovative Rent-to-Buy model:
- We receive over 2,000 tenant applications through Google for our Rent-to-Buy properties each month.
- At the time of writing, our extensive tenant database has grown to over 25,000 potential renters, complete with detailed information such as preferred suburbs and financial capabilities.
- We deploy targeted email and SMS campaigns to this database.
- To ensure we secure the best possible tenants, we also advertise on Australia’s leading property platform, realestate.com.au, ensuring maximum visibility.
Typically, each new investment property attracts between 100-200 property-specific inquiries and 40-70 applications and we have never failed to place a tenant.
*Terms and conditions apply. For a copy of the guarantee, please refer to the Expression of Interest Letter (EOI) when buying your property or contact our team.